UPDATE: The final approval hearing was held on June 6, 2024. On June 17, 2024, the Court entered a Memo Opinion, Order, and Judgement approving the Settlement.

Settlement Information

A Settlement has been reached in a class action lawsuit (the “Litigation”), In re: Novant Health, Inc., Case No. 1:22-cv-00697, pending in the U.S. District for the Middle District of North Carolina (the “Court”). The Settlement would resolve the Litigation that arose after a notification provided by Novant Health, Inc. (“Novant Health” or “Defendant”) on August 12, 2022, indicating that because it had used certain Internet tracking technology supplied by a third party, including a piece of code known as a “pixel”, on its websites and MyChart patient portal, certain personal or health-related information may have been disclosed to a vendor.

Settlement Class Members who file a valid and timely Claim Form may receive a pro rata cash payment from the Net Settlement Fund. The Net Settlement Fund is what remains of the $6,660,000 Settlement Fund following the payment of Notice and Settlement Administration Costs, Class Representative Service Awards ($2,500 per Class Representative), and Attorneys’ Fees and Expenses Award (fees up to 33% of the Settlement Fund, plus expenses up to $30,000.00), subject to the Court’s approval.

Who Is a Class Member?

You are a member of the Settlement Class if you reside in the United States and you are among the individuals who Novant Health identified as potentially having their personal or health-related information disclosed to a third party because of Novant Health’s use of Tracking Tools on its websites or MyChart patient portal between May 1, 2020 and August 12, 2022 (“Settlement Class”).

Your Legal Rights and Options

Option and Deadline

Your Legal Rights

Submit a Claim

deadline passed

If you submit a Claim Form by MAY 6, 2024, you may receive a pro rata share of the Net Settlement Fund as compensation. You must timely submit a Claim Form either via U.S. mail or online here to receive monetary compensation under this Settlement.

IF YOU DO NOTHING, you will not receive Settlement benefits, but you will still be bound by the Settlement.

Exclude Yourself from the settlement

deadline passed

You will receive no benefits, but you will retain any legal claims you may have against Novant Health. Refer to FAQ 11 for detailed instructions on how to exclude yourself from the Settlement.


deadline passed

File with the Court a written objection to the Settlement about why you do not like the Settlement. You must remain in the Settlement Class to object to the Settlement. Refer to FAQ 15 for detailed instructions on how to object to the Settlement.

Go to the final approval hearing

June 6, 2024 at 9:30 AM

Ask to speak in Court about the fairness of the Settlement. You do not need to attend the hearing to object to the Settlement, or to receive monetary compensation under the Settlement.

Dates and Deadlines

Claims Deadline

May 6, 2024

Exclusion Deadline

April 4, 2024

Objection Deadline

April 4, 2024

Final Approval Hearing

June 6, 2024